Need help with your order? Call +44 0117 233 8966 or email office@hunteroperations.co.uk

0117 233 8966

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FAQs

If you’ve got a question, we want to help you find the answer. Whether it’s a common question or a niche request, we can help!

Please see our lead times for printed products below:

  • Seed badges – 5 working days
  • Card badges – 3 working days
  • ID Cards – 5 working days
  • Bamboo Lanyards – 15 working days
  • Cork Lanyards – TBC
  • RPET Lanyards – 10 full working days

We are sometimes able to offer an express service for printed products if they are needed sooner than the standard lead time. Please get in touch for further info.

Our eco card-only name badges are made from responsibly sourced, recyclable card that’s FSC Certified. A durable 380 GSM means you don’t need a plastic holder and can directly use them with any lanyard you like.

They can be recycled in your regular paper and card recycling, even the backing. Either take your used badges to your local recycling centre or pop them in your usual cardboard recycling.

RPET is recycled and recyclable PET (polyethylene terephthalate) which comes from recycled plastic, often sourced from items like soft drink packaging.

It’s a fantastic choice for making your events more sustainable as it can be recycled repeatedly to produce new products!

We supply packs of plain badge paper which you can print yourself. You can find design templates and instructions on printing and data merging here.

You can print onto our badges using most printers. To ensure the printer doesn’t jam please make sure you are using the thickest media type/paper weight settings.

Our eco-friendly butterfly badges come as 246 GSM A4 sheets for printing (190gsm with a 56gsm liner). Most printers are rated to print with a maximum setting of either 222gsm or 256gsm thickness.

We recommend using a printer rated with a maximum media thickness of 256gsm or higher.

Yes! Our badges are all made from uncoated FSC paper.

To supply artwork created in Canva, Illustrator, Photoshop or any other design programs:

  • Please match the exact dimensions of the correct template (you can check these here) and include a 3mm bleed.
  • Please also send all the graphics separately in a zipped folder.
  • Share Canva files with office@hunteroperations.co.uk.
  • Send files too large for email via Wetransfer.

Our eco badges work with most lanyard clips (single and double hook) as well as our badge clips (AT2).

To send us your Canva artwork, click “Share”, toggle the collaboration link to “Anyone with link”, copy the link and send it to us.

Please also send all the graphics separately in a zipped folder.

We ask that all data is sent to us by the deadline provided so that badge production remains on schedule. It may be possible to print last minute data, however this is not guaranteed.

Please email us at office@hunteroperations.co.uk and we will do our best to accommodate any late data.

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Hunter Operations, 1 Queen Victoria St, Bristol, BS2 0QR

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We can send samples of any non bulky items including our name badges, lanyards, printed badges, badge card inserts, conference badges, and more!

Request a Sample

We have a selection of print and design templates to help you setup your artwork, whether you are printing yourself at home or asking us to do it for you.

View Templates

  • Standard £10 ex. VAT (1 – 2 days)
  • Next day £10 ex. VAT (order before 1pm)
  • Same day Available – please call us
  • International Available – please call us

More Information

  • Returns accepted within 30 days
  • Items must not have been used
  • Not available for custom printed products
  • To request a return please contact us

More information

  • Monday: 9.00am – 5.00pm
  • Tuesday: 9.00am – 5.00pm
  • Wednesday: 9.00am – 5.00pm
  • Thursday: 9.00am – 5.00pm
  • Friday: 9.00am – 5.00pm
  • Saturday: Closed
  • Sunday: Closed

Prefer to speak to someone? We aim to make sure our website is as helpful and informative as possible, but just incase our team is always here to help.

Call us on 0117 233 8966 or message us.