FAQs

You can place an order via our website or request a quote by sending us an email, or fill in our contact form. You can give us a call on +44 (0) 117 233 8966 if you have any questions about our products and print/ production services. Our team will get back to you quickly.

Yes. We’ll always send you a proof to review before anything goes into production.

You can request changes at that stage, once we have your final approval we’ll move it straight into production.

Please see our lead times for printed products below:

• Seed badges – 5 working days
• Card badges – 3 working days
• ID Cards – 5 working days
• Bamboo Lanyards – 15 working days
• Cork Lanyards – TBC
• RPET Lanyards – 10 full working days
• Event Passes – 15 full working days
• Tote Bags – 20 full working day

There is no minimum order quantity for the following products:

• Seed badges
• Card badges
• Fanfold badges
• Paper wristbands – £20 set up fee for orders under 300

There is a minimum order quantity for the following products:

• ID Cards – 50
• Event passes – 100
• Bamboo Lanyards – 100
• RPET Lanyards – 50
• RPET Wristbands – 50
• Cork Lanyards – 100
• Paper Lanyards – 100

We can white label our parcels, however some of our stock has branding printed on the packaging which can’t be removed, please contact us to discuss.

Yes. Just email office@hunteroperations.co.uk with your invoice/ order number and we will send one over to you.

The majority of our packaging is sustainable or recycled, for example; recycled delivery boxes, eco-friendly jiffy bags, paper based packing tape and paper alternatives to bubble wrap.

If you have any further sustainable packaging ideas for us we’d love to hear your thoughts!

We accept most credit/ debit cards via our website. If you would like to pay via invoice, please email us office@hunteroperations.co.uk.

Yes!​ The discounts below will be automatically applied to your basket if applicable.

​5% Discount on all orders with goods value of £500.00 or more.

​10% Discount on all orders with goods value of £1000.00 or more.

​Large order discounts do not apply to printed lanyards and wristbands.

Returns are accepted within 30 days of your order date.

Refunds are only accepted if the items have not been used.

Please note that costs already incurred, such as card processing fees, may not be refundable where a return is due to an incorrect item being ordered.

For any return or enquiry, please contact us by email at office@hunteroperations.co.uk or by phone on +44 (0)117 233 8966