Need help with your order? Call +44 0117 233 8966 or email office@hunteroperations.co.uk

0117 233 8966

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FAQs

If you’ve got a question, we want to help you find the answer. Whether it’s a common question or a niche request, we can help!

All customers can pay via Invoice! Please email us at office@hunteroperations.co.uk and we’ll help you out.

To supply artwork created in Canva, Illustrator, Photoshop or any other design programs:

  • Please match the exact dimensions of the correct template (you can check these here) and include a 3mm bleed.
  • Please also send all the graphics separately in a zipped folder.
  • Share Canva files with office@hunteroperations.co.uk.
  • Send files too large for email via Wetransfer.

We are sometimes able to offer an express service for printed products if they are needed sooner than the standard lead time. Please get in touch for further info.

Yes, we have the ISO14001 Environmental Management Systems accreditation which is an accreditation that shows we take sustainability seriously in everything we do as a company.

To send us your Canva artwork, click “Share”, toggle the collaboration link to “Anyone with link”, copy the link and send it to us.

Please also send all the graphics separately in a zipped folder.

Our eco card-only name badges are made from responsibly sourced, recyclable card that’s FSC Certified. A durable 380 GSM means you don’t need a plastic holder and can directly use them with any lanyard you like.

They can be recycled in your regular paper and card recycling, even the backing. Either take your used badges to your local recycling centre or pop them in your usual cardboard recycling.

Provided your order has not yet been despatched, you can make amends. Please contact us on office@hunteroperations.co.uk to speak to a member of the team.

We can print badges with background logos and artwork, but with no names. You can then print the names, titles, organisations etc when you’re ready.

To print branded spares, just select the correct template. You can then type names in or carry out a data merge by following our instructions.

RPET is recycled and recyclable PET (polyethylene terephthalate) which comes from recycled plastic, often sourced from items like soft drink packaging.

It’s a fantastic choice for making your events more sustainable as it can be recycled repeatedly to produce new products!

We dont officially offer an express turnaround service, however we can often produce last minute badges for customers

If this leaves us less than our stanard 3 working day turnaround time we unfortunately cannot guarantee delivery, and the order is placed at your own risk.

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Hunter Operations, 1 Queen Victoria St, Bristol, BS2 0QR

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We can send samples of any non bulky items including our name badges, lanyards, printed badges, badge card inserts, conference badges, and more!

Request a Sample

We have a selection of print and design templates to help you setup your artwork, whether you are printing yourself at home or asking us to do it for you.

View Templates

  • Standard £10 ex. VAT (1 – 2 days)
  • Next day £10 ex. VAT (order before 1pm)
  • Same day Available – please call us
  • International Available – please call us

More Information

  • Returns accepted within 30 days
  • Items must not have been used
  • Not available for custom printed products
  • Card processing fees may not be refundable
  • To request a return please contact us

More information

  • Monday: 9.00am – 5.00pm
  • Tuesday: 9.00am – 5.00pm
  • Wednesday: 9.00am – 5.00pm
  • Thursday: 9.00am – 5.00pm
  • Friday: 9.00am – 5.00pm
  • Saturday: Closed
  • Sunday: Closed

Prefer to speak to someone? We aim to make sure our website is as helpful and informative as possible, but just incase our team is always here to help.

Call us on 0117 233 8966 or message us.