FAQs

Yes. Just email office@hunteroperations.co.uk with your invoice/ order number and we will send one over to you.

The majority of our packaging is sustainable or recycled, for example; recycled delivery boxes, eco-friendly jiffy bags, paper based packing tape and paper alternatives to bubble wrap.

If you have any further sustainable packaging ideas for us we’d love to hear your thoughts!

Yes, we have the ISO14001 Environmental Management Systems accreditation which is an accreditation that shows we take sustainability seriously in everything we do as a company.

We can white label our parcels, however some of our stock has branding printed on the packaging which can’t be removed, please contact us to discuss.

Yes. We’ll always send you a proof to review before anything goes into production.

You can request changes at that stage, once we have your final approval we’ll move it straight into production.

Please see our lead times for printed products below:

• Seed badges – 5 working days
• Card badges – 3 working days
• ID Cards – 5 working days
• Bamboo Lanyards – 15 working days
• Cork Lanyards – TBC
• RPET Lanyards – 10 full working days
• Event Passes – 15 full working days
• Tote Bags – 20 full working day

There is no minimum order quantity for the following products:

• Seed badges
• Card badges
• Fanfold badges
• Paper wristbands – £20 set up fee for orders under 300

There is a minimum order quantity for the following products:

• ID Cards – 50
• Event passes – 100
• Bamboo Lanyards – 100
• RPET Lanyards – 50
• RPET Wristbands – 50
• Cork Lanyards – 100
• Paper Lanyards – 100

Yes, our design service is free! Just send us your logos and graphics in the highest quality possible in one of these file types: PNG, EPS, JPG, AI, INDD, PSD. We’ll create a proof for your approval / feedback.

If you need special fonts and specific colour references please send them too.

To supply artwork created in Indesign:

• Set your artwork on the correct template.
• In InDesign, click FILE, from the dropdown menu, click “Package”.
• Ensure “Copy fonts” & “Copy linked graphics” are both checked, then save.
• Right click the folder you’ve created, select “Compress to zip file” then attach it to your email.​

To supply artwork created in Canva, Illustrator, Photoshop or any other design programs:

• Please match the exact dimensions of the correct template (you can check these here) and include a 3mm bleed.
• Please also send all the graphics separately in a zipped folder.
• Share Canva files with office@hunteroperations.co.uk.
• Send files too large for email via Wetransfer.