Need help with your order? Call +44 0117 233 8966 or email office@hunteroperations.co.uk

0117 233 8966

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FAQs

If you’ve got a question, we want to help you find the answer. Whether it’s a common question or a niche request, we can help!

We can white label our parcels, please let us know if you would like us to do this.

You can place an order via ecommerce or request a quote by sending us an email, or fill in our contact form. You can give us a call on +44 (0) 117 233 8966 if you have any questions about our products and print / production services. Our team will get back to you quickly to assist you.

Orders placed before 1pm will be sent out by next working day delivery service (if printing turnaround times do not apply).

Orders are despatched via 24 hour next working day tracked delivery service.

Delivery charge of £10.00 ex VAT per box.

Same day courier or AM delivery is available on request (location dependent).

Yes! To request free samples or our products please email us at office@hunteroperations.co.uk, or fill in our contact form.

Please provide the full delivery address for samples and any specific requirements.

We can send any non-bulky items including our name badges, lanyards, printed badges, badge card inserts, conference badges, etc.

Yes! Please contact us to receive a quote with discounted international shipping.

Please provide local VAT/Tax number, and full address when placing your order.

Yes, our design service is free! Just send us your logos and graphics in the highest quality possible in one of these file types: PNG, EPS, JPG, AI, INDD, PSD. We’ll create a proof for your approval / feedback.

If you need special fonts and specific colour references please send them too.

To supply artwork created in Indesign:

  • Set your artwork on the correct template.
  • In InDesign, click FILE, from the dropdown menu, click “Package”.
  • Ensure “Copy fonts” & “Copy linked graphics” are both checked, then save.
  • Right click the folder you’ve created, select “Compress to zip file” then attach it to your email.​

Yes!​ The discounts below will be automatically applied to your basket if applicable.

​5% Discount on all orders with goods value of £500.00 or more.

​10% Discount on all orders with goods value of £1000.00 or more.

​Large order discounts do not apply to printed lanyards and wristbands or to seed products.

Returns are accepted within 30 days of your order date.

Refunds are only accepted if the items have not been used.

For any return or enquiry, please contact us by email: office@hunteroperations.co.uk or by phone: +44 (0) 117 233 8966.

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Hunter Operations, 1 Queen Victoria St, Bristol, BS2 0QR

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We can send samples of any non bulky items including our name badges, lanyards, printed badges, badge card inserts, conference badges, and more!

Request a Sample

We have a selection of print and design templates to help you setup your artwork, whether you are printing yourself at home or asking us to do it for you.

View Templates

  • Standard £10 ex. VAT (1 – 2 days)
  • Next day £10 ex. VAT (order before 1pm)
  • Same day Available – please call us
  • International Available – please call us

More Information

  • Returns accepted within 30 days
  • Items must not have been used
  • Not available for custom printed products
  • To request a return please contact us

More information

  • Monday: 9.00am – 5.00pm
  • Tuesday: 9.00am – 5.00pm
  • Wednesday: 9.00am – 5.00pm
  • Thursday: 9.00am – 5.00pm
  • Friday: 9.00am – 5.00pm
  • Saturday: Closed
  • Sunday: Closed

Prefer to speak to someone? We aim to make sure our website is as helpful and informative as possible, but just incase our team is always here to help.

Call us on 0117 233 8966 or message us.