Need help with your order? Call +44 0117 233 8966 or email office@hunteroperations.co.uk

0117 233 8966

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FAQs

If you’ve got a question, we want to help you find the answer. Whether it’s a common question or a niche request, we can help!

Send attendee data for us to print for you as a Microsoft Excel file or Google Sheet.

Organise the data into columns (First name, Last name, Organisation, Position, etc.) in the order you would like to receive your badges (e.g. alphabetical by surname).

We supply packs of plain badge paper which you can print yourself. You can find design templates and instructions on printing and data merging here.

You can print onto our badges using most printers. To ensure the printer doesn’t jam please make sure you are using the thickest media type/paper weight settings.

Our eco-friendly butterfly badges come as 246 GSM A4 sheets for printing (190gsm with a 56gsm liner). Most printers are rated to print with a maximum setting of either 222gsm or 256gsm thickness.

We recommend using a printer rated with a maximum media thickness of 256gsm or higher.

We try to use the most eco friendly packaging as possible such as recycled boxes, eco friendly jiffy bags, paper based tape, etc.

If you think we could introduce other sustainable packaging or have any other great sustainable ideas we would love to hear your thoughts!

Yes – If it’s the same QR code for everyone, just provide us with the link or send a QR code you have generated yourself.

For unique QR codes for each person, just include the links in the spreadsheet in a separate column alongside the names and we’ll generate the QR codes for you.

Yes! Our badges are all made from uncoated FSC paper.

We supply packs of plain badge paper which you can print yourself. You can find design templates and instructions on printing and data merging here.

You can print onto our badges using most printers. To ensure the printer doesn’t jam please make sure you are using the thickest media type/paper weight settings

Our eco badges work with most lanyard clips (single and double hook) as well as our badge clips (AT2).

We can white label our parcels, please let us know if you would like us to do this.

If you’re badges are not printing in the correct positions on your paper stock, try the following:

  • Double check you have selected the correct template for your badge artwork.
  • Ensure no scaling is being applied to your artwork when sending it to print, it needs to be at “actual size”.
  • Try creating your artwork as a PDF and test printing and ensure the scale is set to “actual size”.
  • To convert a MS Word doc to a PDF, just “save as” and select the PDF file type.

We ask that all data is sent to us by the deadline provided so that badge production remains on schedule. It may be possible to print last minute data, however this is not guaranteed.

Please email us at office@hunteroperations.co.uk and we will do our best to accommodate any late data.

Most asked...

Hunter Operations, 1 Queen Victoria St, Bristol, BS2 0QR

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We can send samples of any non bulky items including our name badges, lanyards, printed badges, badge card inserts, conference badges, and more!

Request a Sample

We have a selection of print and design templates to help you setup your artwork, whether you are printing yourself at home or asking us to do it for you.

View Templates

  • Standard £10 ex. VAT (1 – 2 days)
  • Next day £10 ex. VAT (order before 1pm)
  • Same day Available – please call us
  • International Available – please call us

More Information

  • Returns accepted within 30 days
  • Items must not have been used
  • Not available for custom printed products
  • Card processing fees may not be refundable
  • To request a return please contact us

More information

  • Monday: 9.00am – 5.00pm
  • Tuesday: 9.00am – 5.00pm
  • Wednesday: 9.00am – 5.00pm
  • Thursday: 9.00am – 5.00pm
  • Friday: 9.00am – 5.00pm
  • Saturday: Closed
  • Sunday: Closed

Prefer to speak to someone? We aim to make sure our website is as helpful and informative as possible, but just incase our team is always here to help.

Call us on 0117 233 8966 or message us.