Need help with your order? Call +44 0117 233 8966 or email office@hunteroperations.co.uk

0117 233 8966

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FAQs

If you’ve got a question, we want to help you find the answer. Whether it’s a common question or a niche request, we can help!

To send us your Canva artwork, first ensure you create your artwork on the correct badge template, these can be found here. Click “Share”, toggle the collaboration link to “Anyone with link”, copy the link and send it to us.

Please also send all the graphics separately in a zipped folder.

We can print badges with background logos and artwork, but with no names. You can then print the names, titles, organisations etc when you’re ready.

To print branded spares, just select the correct template from our guidance and templates page. You can then type names in or carry out a data merge by following our instructions.

Yes – If it’s the same QR code for everyone, just provide us with the link or send a QR code you have generated yourself.

For unique QR codes for each person, just include the links in the spreadsheet in a separate column alongside the names and we’ll generate the QR codes for you.

We sell packs of plain badge paper which you can print yourself. You can find design templates and instructions on printing and data merging here.

Or, we can print all the branding and logos on your badges, for you to print just the data yourself!

You can print onto our badges using most printers. To ensure the printer doesn’t jam please make sure you are using the thickest media type/paper weight settings

If you’re badges are not printing in the correct positions on your paper stock, try the following:

  • Double check you have selected the correct template for your badge artwork.
  • Ensure no scaling is being applied to your artwork when sending it to print, it needs to be at “actual size”.
  • Try creating your artwork as a PDF and test printing and ensure the scale is set to “actual size”.
  • To convert a MS Word doc to a PDF, just “save as” and select the PDF file type.

Our eco card-only name badges are made from responsibly sourced, recyclable card that’s FSC Certified. A durable 380 GSM means you don’t need a plastic holder and can directly use them with any lanyard you like.

They can be recycled in your regular paper and card recycling, even the backing. Either take your used badges to your local recycling centre or pop them in your usual cardboard recycling.

Yes! Our badges are all made from uncoated FSC paper.

Our eco badges work with most lanyard clips (single and double hook) as well as our badge clips (AT2).

We ask that all data is sent to us by the deadline provided so that badge production remains on schedule. It may be possible to print last minute data, however this is not guaranteed.

Please email us at office@hunteroperations.co.uk and we will do our best to accommodate any late data.

You can check with your local council whether they accept the material type in regular recycling streams (for example RPET).

If they do not, feel free to send your used items back to us and we will arrange for specialist recycling for you.

Most asked...

Hunter Operations, 1 Queen Victoria St, Bristol, BS2 0QR

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We can send samples of any non bulky items including our name badges, lanyards, printed badges, badge card inserts, conference badges, and more!

Request a Sample

We have a selection of print and design templates to help you setup your artwork, whether you are printing yourself at home or asking us to do it for you.

View Templates

  • Standard £10 ex. VAT (1 – 2 days)
  • Next day £10 ex. VAT (order before 1pm)
  • Same day Available – please call us
  • International Available – please call us

More Information

  • Returns accepted within 30 days
  • Items must not have been used
  • Not available for custom printed products
  • Card processing fees may not be refundable
  • To request a return please contact us

More information

  • Monday: 9.00am – 5.00pm
  • Tuesday: 9.00am – 5.00pm
  • Wednesday: 9.00am – 5.00pm
  • Thursday: 9.00am – 5.00pm
  • Friday: 9.00am – 5.00pm
  • Saturday: Closed
  • Sunday: Closed

Prefer to speak to someone? We aim to make sure our website is as helpful and informative as possible, but just incase our team is always here to help.

Call us on 0117 233 8966 or message us.