FAQs

Orders placed before 1pm will be sent out by next working day delivery service (if printing turnaround times do not apply).

You can check with your local council whether they accept the material type in regular recycling streams (for example RPET).

If they do not, feel free to send your used items back to us and we will arrange for specialist recycling for you.

Yes! To request free samples or our products please email us at office@hunteroperations.co.uk, or fill in our contact form.

Please provide the full delivery address for samples and any specific requirements.

We can send any non-bulky items including our name badges, lanyards, printed badges, badge card inserts, conference badges, etc.

There is no minimum order quantity for the following products:

• Seed badges
• Card badges
• Fanfold badges
• Paper wristbands – £20 set up fee for orders under 300

To keep everything running smoothly, sustainably and to help us deliver the best value for you, we set a minimum order quantity for the following products:

• ID Cards – 50
• Event passes – 100
• Bamboo Lanyards – 100
• RPET Lanyards – 50
• RPET Wristbands – 50
• Cork Lanyards – 100
• Paper Lanyards – 100

Yes, you can track your delivery. If an order is placed before 2pm we will usually despatch the same day.

Once your parcel is despatched you will receive an email with tracking information from our courier.

Yes, our design service is free! Just send us your logos and graphics in the highest quality possible in one of these file types: PNG, EPS, JPG, AI, INDD, PSD. We’ll create a proof for your approval / feedback.

If you need special fonts and specific colour references please send them too.

Yes. We’ll always send you a proof to review before anything goes into production.

You can request changes at that stage, and once we have your final approval before the deadline, we’ll move it straight into production.

We accept most credit / debit cards via our website. If you would like to pay via invoice this can also be done by emailing oyur order information to office@hunteroperations.co.uk.

To supply artwork created in Indesign:

• Set your artwork on the correct template.
• In InDesign, click FILE, from the dropdown menu, click “Package”.
• Ensure “Copy fonts” & “Copy linked graphics” are both checked, then save.
• Right click the folder you’ve created, select “Compress to zip file” then attach it to your email.​